We understand that you might have questions about our products/services, policies, and processes. This FAQ (Frequently Asked Questions) page is designed to provide you with clear and concise answers to some of the common queries we receive. We want to make your experience with us as seamless as possible, and we believe that having quick access to information can help achieve that. If you don’t find the answers you’re looking for here, please don’t hesitate to reach out to our customer support team. Your satisfaction is our priority, and we’re here to assist you every step of the way.
What is a crypto virtual card, and how does it work?
A crypto virtual card is a digital payment card that allows you to spend your cryptocurrencies like USDT,BTC, ETH etc. online. It’s linked to your crypto wallet and converts your digital assets into fiat currency for transactions.
How do I obtain a crypto virtual or physical card?
To get a crypto card, you need to put in your information to the forms in the site and our account specialist will reach out to you.
Are physical crypto cards available, and how are they different from virtual cards?
Yes, physical crypto cards are available. They function similarly to virtual cards, but they come in a physical form that you can use at brick-and-mortar stores. You can load your cryptocurrencies onto the card, and when making a purchase, the card will convert the crypto to fiat currency.
Are there any fees associated with crypto cards?
You may contact your account specialist for more details.
Which cryptocurrencies can I use with crypto cards?
USDT, Bitcoin and Ethereum etc are generally widely accepted. It’s essential to check with us for a full list of supported cryptocurrencies before obtaining a crypto card.
Can I link it to my Apple pay or Google Pay account?
Certainly! To get a full list of supported payment channels, please contact us.